Terms of service
Welcome to SM Luxury. By accessing or purchasing from our store, you agree to the following terms.
GENERAL
These Terms of Service apply to all customers of smluxury.store. We reserve the right to update these terms at any time.
PRODUCTS
All our pieces are ethically sourced and feature lab-grown diamonds, cultured pearls, and moissanite. Product images are as accurate as possible but slight variations in colour may occur due to screen settings.
PRICING
All prices are displayed in USD. We reserve the right to change prices at any time. Promotions and discount codes cannot be combined unless stated otherwise.
ORDERS
By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel any order at our discretion and will issue a full refund in such cases.
INTELLECTUAL PROPERTY
All content on smluxury.store including images, text, and logos are the property of SM Luxury and may not be reproduced without permission.
LIMITATION OF LIABILITY
SM Luxury shall not be liable for any indirect or consequential damages arising from the use of our products or website.
GOVERNING LAW
These terms are governed by the laws of the United Arab Emirates.
CONTACT
For any questions regarding these terms, please contact us at hello.sm@smluxury.store.
Last Updated: January 30, 2026
By purchasing from SM, you agree to these Terms of Service.
1. Product Information
We strive to display our jewelry as accurately as possible. However:
- Colors may vary slightly due to monitor settings
- Carat weights and measurements are approximate
- All gemstones are lab-created unless otherwise specified
- Certifications (IGI, etc.) are provided where applicable
2. Pricing
- All prices are in USD
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Promotional pricing is valid for the specified time period only
3. Orders & Payment
- All orders are subject to acceptance and availability
- We accept major credit cards, PayPal, and Shop Pay
- Payment is processed at the time of order
- We reserve the right to refuse or cancel any order
4. Jewelry Care & Authenticity
- All jewelry comes with care instructions
- Lab-grown diamonds and moissanite are chemically identical to natural stones
- Cultured pearls are genuine, farm-raised pearls
- Certificates of authenticity are provided for applicable items
5. Intellectual Property
All content on this website (images, text, logos) is the property of SM and protected by copyright laws.
6. Limitation of Liability
SM is not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Delays caused by shipping carriers or customs
7. Dispute Resolution
Any disputes will be resolved through:
- Good faith negotiation
- Mediation if necessary
- Governed by the laws of Morocco
8. Privacy
Your personal information is protected. See our Privacy Policy for details.
9. Changes to Terms
We reserve the right to update these Terms of Service. Continued use of our website constitutes acceptance of any changes.
10. Contact
For questions about these Terms, contact us at:
Email: saidachtam@gmail.com